Call Center/ IVR
Call Center. IVR. Browser calls
By Stephany and 2 others3 authors15 articles
Setting up your phone number on Mteja
IVR/ Call centre: Caller hang up dispositions| Hang up reason
Setting up your web dialer on Mteja
Working Remotely? How Mteja's IVR Solution Will Enable your Business to Stay On Course
Setting up a call queue on Mteja
What issues affect the call centre user experience on Mteja?
Audio Library: how to add audio files for use in the call center on Mteja
Call Broadcasts: How to send automated calls from Mteja
How to make Browser calls on Mteja.
Exporting Call Records
What is a call flow/ IVR? How to set up a call flow/ IVR.
What is a call center/ IVR service on Mteja? How does the Call Center/ IVR service work?
Frequently Asked Questions about the Call center or IVR service
How to view and export call broadcast reports on Mteja