All Collections
Call Center/ IVR
Call Center. IVR. Browser calls
FDE
Setting up your phone number on Mteja
IVR/ Call centre: Caller hang up dispositions| Hang up reason
Setting up your web dialer on Mteja
Working Remotely? How Mteja's IVR Solution Will Enable your Business to Stay On Course
Setting up a call queue on Mteja
What issues affect the call centre user experience on Mteja?
Audio Library: how to add audio files for use in the call center on Mteja
Call Broadcasts: How to send automated calls from Mteja
How to make Browser calls on Mteja.
What is a Call Queue? How to create a Call Queue
Call Queues; Analytics, Agent Analytics and benefits
What is a Phone Number| How does a Phone Number work| Types of Phone Numbers
Exporting Call Records
How to Configure an IVR to a Phone Number on Mteja.
What is a call flow/ IVR? How to set up a call flow/ IVR.
What is Voicemail? How can I set up the Voicemail action on Mteja?
What is a call center/ IVR service on Mteja? How does the Call Center/ IVR service work?
Frequently Asked Questions about the Call center or IVR service