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Frequently asked questions

Account Set Up

How to create an Account on Mteja, set up Team(s), set up App(s)

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6 articles in this collection
Written by Diviniah Mbaire and Stephany Pagliaccia

SMS

All you need to know about Bulk SMS, Personalized SMS on Mteja

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10 articles in this collection
Written by Stephany Pagliaccia and Diviniah Mbaire

Call Center/ IVR

Call Center. IVR. Browser calls

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19 articles in this collection
Written by Diviniah Mbaire, Edwin Muigai, and Stephany Pagliaccia

Airtime

How do I send Airtime? Everything about Airtime on Mteja

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5 articles in this collection
Written by Stephany Pagliaccia and Diviniah Mbaire

Pricing and Wallet

Wallet Top-up

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4 articles in this collection
Written by Stephany Pagliaccia and Diviniah Mbaire

Privacy and Security

User security

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2 articles in this collection
Written by Diviniah Mbaire and Stephany Pagliaccia

Use Cases

Benefits of using Mteja

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18 articles in this collection
Written by Stephany Pagliaccia, Diviniah Mbaire, and Edwin Muigai