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Frequently asked questions

Account Set Up

How to create an Account on Mteja, set up Team(s), set up App(s)

6 articles
SD
Written by Stephany Pagliaccia and Diviniah Mbaire

SMS

All you need to know about Bulk SMS, Personalized SMS on Mteja

12 articles
SFD
Written by Stephany Pagliaccia, Faith Sila and Diviniah Mbaire

Call Center/ IVR

Call Center. IVR. Browser calls

19 articles
FDE+1
Written by Faith Sila, Diviniah Mbaire, Edwin Muigai and 1 other

Airtime

How do I send Airtime? Everything about Airtime on Mteja

5 articles
SD
Written by Stephany Pagliaccia and Diviniah Mbaire

Pricing and Wallet

Wallet Top-up

4 articles
SD
Written by Stephany Pagliaccia and Diviniah Mbaire

Privacy and Security

User security

2 articles
DS
Written by Diviniah Mbaire and Stephany Pagliaccia

Use Cases

Benefits of using Mteja

24 articles
SFD+1
Written by Stephany Pagliaccia, Faith Sila, Diviniah Mbaire and 1 other

USSD

USSD applications, USSD Menu, USSD Codes

4 articles
SF
Written by Stephany Pagliaccia and Faith Sila