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Frequently asked questions

Account Set Up

How to create an Account on Mteja, set up Team(s), set up App(s)

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7 articles in this collection
Written by Stephany Pagliaccia and Diviniah Mbaire

SMS

All you need to know about Bulk SMS, Personalized SMS on Mteja

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10 articles in this collection
Written by Stephany Pagliaccia and Diviniah Mbaire

Call Center/ IVR

Call Center. IVR. Browser calls

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19 articles in this collection
Written by Diviniah Mbaire, Faith Sila, Edwin Muigai and 1 other

Airtime

How do I send Airtime? Everything about Airtime on Mteja

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5 articles in this collection
Written by Stephany Pagliaccia and Diviniah Mbaire

Pricing and Wallet

Wallet Top-up

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4 articles in this collection
Written by Stephany Pagliaccia and Diviniah Mbaire

Privacy and Security

User security

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2 articles in this collection
Written by Diviniah Mbaire and Stephany Pagliaccia

Use Cases

Benefits of using Mteja

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24 articles in this collection
Written by Stephany Pagliaccia, Faith Sila, Diviniah Mbaire and 1 other

USSD

USSD applications, USSD Menu, USSD Codes

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2 articles in this collection
Written by Stephany Pagliaccia