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Use Case Articles
Usecases
Revolutionising Customer Support: The Benefits of Using WhatsApp for Your BusinessLeverage Mteja’s WhatsApp solution for customer support engagements
Enhancing the Accessibility of Agritech Services through USSD Technology
Why Your Business Needs A Survey Solution
How Your Fintech Business Can Benefit from Mteja’s WhatsApp SolutionWhatsApp
Working remotely: How to automate customer interactions at the comfort of your home using Mteja's IVR.Usecase, Benefits
Drive Growth and Increase Sales Using Mobile Rewards Using MtejaLoyalty Programs with Mteja Customer Appreciation
Exploring Mteja's Call Queue feature for your business communication needsUsecases, Benefits
How Mteja's call recording feature benefits your businessUsecase, Benefits
How Mteja can assist your business to stay connected anywhere.Usecases, Benefits of running a cloud call center on Mteja
How Mteja's Call Campaigns Can Automate Business Communication Activities
How Mteja's call flow can help your business to improve your customer experience.
How Mteja's Call Campaigns Can Scale Sales And Marketing For Your Business Via IVR.Benefits of Call Campaigns Feature to Sales & Marketing
How Mteja Enhances Customer Satisfaction through Team CollaborationTeam Collaboration, Customer Satisfaction,
Why your business will benefit fully from using MtejaBulk SMS, Call Center, Airtime communication
How To Utilize Your Customer Data On Mteja To Improve Service Delivery.Improving customer service delivery
How Mteja’s Cloud Communication Offering Can Facilitate Learning During Uncertain Times.Mteja for Education.
How Mteja's Bulk SMS Offering Can Complement Your Marketing EffortsBulk SMS As An Effective Tool For Generating Business Leads
How Healthcare Providers Can Levarage Mteja's Cloud Based Offering To Facilitate Medical Services.
Out With The Old, In With The New: Why Your Small Business Needs a Cloud Call CenterCloud Call Center for Small Businesses
How Interactive Voice Response (IVR) Technology Can Help Organizations Revolutionize Distance Learning in Africa's Rural CommunitiesApplication of IVR in Distance Learning
Customer Self-service: The Key To Customer SatisfactionCustomer Self-service
Why your fintech needs a cloud call center solution to boost its collection rates
How To Deploy A USSD App In 5 Minutes Without Coding
How Debt Collectors Can Leverage Automated Calls To Boost Their Collection Strategies
USSD As a Data Collection Tool for Agritech CompaniesUSSD As a Data Collection Tool for Agritech
How Mteja's Bulk Calls Solution Can Automate Customer Engagement for your Business during the COVID-19 CrisisCall campaigns, Bulk Calls, Use cases, Benefits of Robocalls, Robocalls
Working Remotely? How Mteja's IVR Solution Will Enable your Business to Stay On CourseIVR, Call Center, Use Case, Covid-19, Coronavirus, Business Phone, IVR System
Using USSD to run fundraising engagements for political campaigns
Unified Customer Conversations: How Mteja’s Team Inbox Brings Teams TogetherCRM, Team Inbox, Call Center, SMS, WhatsApp
Seamless Multichannel Communication: Managing WhatsApp, SMS, and Calls in Mteja’s Team InboxCRM, Team Inbox, SMS, Calls, WhatsApp
Maximising Efficiency: Assigning and Tracking Customer Conversations in Mteja’s Team InboxCRM, Team Inbox, SMS, Calls, WhatsApp
How to Run a Research or Training Programme Through SMS SurveysSMS Surveys, Two- Way Messaging, Team Inbox, CRM Tool