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Low Balance Alert
Low Balance Alert

How to set the low balance reminder

Written by Diviniah Mbaire
Updated over a week ago

The balance alert feature enables you to set a reminder to prompt you to top up your account when your balance is running low. Users set up a balance alert, for when the funds in the wallet drop below the threshold amount.

To set your balance alert, see the steps below:

  1. Under the Billing Center, Click on the Balance Alerts button, and toggle the DISABLED button to ENABLE

2. Fill in the details required and press save
Input the following information:

  • The amount currency

  • The threshold amount (the lowest amount your account should be at before requiring a topup)

  • The email addresses and phone numbers of members of your team to also receive email alerts. (In most cases, the owner and the account financier are some of the members listed to receive the prompts.)

When you receive the balance alert, notifying you that your account is running low on credits, see this guide article on topping it up.

You can reach out to us at with any questions you may have regarding your wallet.

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