A WhatsApp for Business API phone number is a dedicated number that allows businesses to engage with customers through WhatsApp's powerful messaging platform. This number can be either a virtual number or a SIM number, provided it is not registered on regular WhatsApp or WhatsApp Business.

On Mteja's WhatsApp solution, businesses in Kenya can choose from a range of virtual numbers provided by telco providers: Safaricom and Airtel. Additionally, we offer virtual numbers from Uganda, Nigeria, and the United States to cater to our diverse clientele.

These numbers are integrated into the Mteja platform to enable seamless communication with your customers. By utilising Mteja's WhatsApp solution, you can automate customer interactions, send notifications, and offer real-time customer support, all through WhatsApp's familiar interface.

To access and benefit from this advanced feature, you need to be subscribed to Mteja's Enterprise subscription plan. This ensures you have the necessary resources and support to fully leverage the WhatsApp for Business solution and enhance your customer engagement strategy.

To get started on the WhatsApp service reach out to us on support@mteja.io.