Here are the three ways contacts can be uploaded on the Mteja Platform:
- Single Upload
- Bulk upload using an Excel file
- Contacts API
Step-by-step Guide to Uploading Your Contacts
1. Single Contact Upload
Click on the Add Contacts button.
Type in the recipient’s name and number.
Click on the plus sign (+) button where you will view the number and have the option to add it to a contact group, then click the upload button at the bottom right.
2. Bulk Upload
Click on the ADD CONTACTS button, on the right-hand side of the page.
Select the +FILES button
Select the File containing the contacts to be added.
(Optional) Your spreadsheet can contain your Contact groups; if more than one group is being added, use a comma to separate the groups)
Please ensure that all the contacts on your spreadsheet are correct. You will be provided a view of the Contacts before uploading, any invalid phone numbers (those with less or more digits) will not be uploaded.
Click the UPLOAD button at the bottom of the pop-up box to complete the process. An optional step before uploading is providing an additional group name to the batch of contacts that are being uploaded.
Once uploaded, you will be provided with the total number of contacts on your account as well as a summary view of all your contact groups
3. Contacts API
This will be updated shortly
Please Note: All unsaved contacts on the platform will also appear on the Contacts page, this can be either from Call logs, SMS and WhatsApp interactions.
Contact us at support@mteja.io in case you need any assistance regarding contact management.