Contacts allows you to upload and store customers information on Mteja. Whether managing a small or vast contact list, Mteja provides the tools needed for effective and streamlined contact management, leading to better communication and improved customer relationships.
Key Functionalities
User-Friendly Interface: Intuitive options make both uploading contacts and batch deletion straightforward, ensuring you can manage your contacts with ease.
Bulk Contact Uploads: Easily upload large sets of contacts from CSV or Excel files, significantly reducing manual entry time.
Contacts API: The API allows for the seamless updating of contact information between Mteja and third-party applications.
Contact Groups: Group contacts based on demographics, interests, or communication preferences to facilitate targeted messaging, while easily creating, editing, and deleting contact groups as your needs evolve.
Contact Fields: Add custom fields to capture specific data relevant to your business, ensuring comprehensive profiles for each contact.
CRM Actions in Chatbots: Utilise chatbots across SMS, WhatsApp, and USSD to manage contact data interactively, allowing you to add or remove contact groups and fields via chatbot interactions and ensuring your data stays up-to-date instantly.
How to Guide Articles
How to Filter Contacts
How to Update Contact Groups and Fields through Chatbots
Contact us at support@mteja.io in case you need any assistance regarding contact management.