The custom bulk SMS feature, allows you to send messages personalized to the recipient.
Upon logging into the dashboard, select your APP,
Click on the Campaigns button from the menu
Click on the CREATE CAMPAIGN button on the right side of the page.
Select the channel type
Select the Campaign Type
Provide a name and description, after that click Create.
Once created, you will view an insights page for the campaign created. Then click on Send Broadcast on the right side of the page.
Next, select the type of message you are sending out.
Click on the FROM button and select the channel to be used; that is Sender ID, Shortcode or Keyword, from the drop-down list:
Click on SAVE
Click on the TO button, to select the recipients: this can be done by attaching an Excel File, or Contacts on the platform e.g. selecting a tag or manually by typing the number. (In the example below, contacts are uploaded via an Excel file in .xlsx format.)template message, indicate the variable to be personalized in curly brackets. Type in the same on the custom fields and click on the enter key.
Click on the SEND button to preview the message
note: The cost of the message is displayed on the preview
Click on the SEND button to complete the process
Click the CLOSE then click on the Campaign to view the insights. Click on the VIEW BUTTON on the right side of the page to access the logs for the campaign sent out.
To view all of the logs, Click on Insights, SMS Insights, then SMS LOGS on the right-hand side of the page
What do the delivery statuses mean?
Delivered: The message has been successfully delivered to the recipient.
Sent: The message has been sent to the telecom network, awaiting a delivery report.
Rejected: The message was not sent to the recipient.
Failed: The telecom network was unable to deliver the message (learn more here)
The record is Exportable in an Excel format for analysis, click on the export icon on the top right corner of the SMS logs.
Contact us at support@mteja.io with any questions you may have regarding SMS broadcasts.