We are thrilled to announce that WhatsApp Business and Airtime APIs are coming to Mteja! The introduction of these new products will provide your business, regardless of its size, with enhanced connectivity to its customers, leading to more streamlined and efficient communication that can help foster business growth.
WhatsApp Business is a powerful messaging tool designed specifically for businesses. It allows your business to communicate with your customers through WhatsApp, making it easier to provide support, answer questions, and send notifications. With WhatsApp Business, your organisation can also create automated messages, set up quick replies, and use labels to organise their chats. This makes it easier for your business to manage its communications and provide better customer service.
In alignment with this, we are excited to introduce a new feature called Team Inbox, which is a shared message dashboard that allows team members to collaborate more efficiently. By providing a centralised location to access customer messages and respond promptly, this feature enhances the overall customer service experience for support teams. Mteja is also offering WhatsApp chatbots that can be integrated into the Team Inbox to handle routine customer inquiries, freeing up more time for the team to focus on complex issues.
With the introduction of the Team Inbox and WhatsApp chatbots, Mteja is providing a powerful toolset for your business to improve its customer communication and team collaboration.
WhatsApp is coming soon! Are you interested in getting your business set up? Do let us know by replying to this email or booking a demo today!
The Airtime API is another exciting addition to Mteja's platform. It's a simple, secure, and reliable API that allows your business to automate the sending of airtime to your customers and staff's mobile phones. With the Airtime API, you can easily send airtime to your staff members, reward your customers, incentivise behaviour, or simply say thank you. Airtime is a valuable commodity in many parts of the world, and businesses can use it to drive engagement and loyalty among their customers. If you're interested in learning more, book a demo today!
Thank you for choosing Mteja as your customer engagement solution of choice, and we look forward to seeing the impact that these tools will have on your businesses.
The Mteja Team