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What is a sender ID? Who can be able to get a sender ID? How long does it take to get a sender ID in Kenya?
What is a sender ID? Who can be able to get a sender ID? How long does it take to get a sender ID in Kenya?

Sender ID, branded service

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Written by Stephany Pagliaccia
Updated over a week ago

What is a sender ID?

A Sender ID is a service that enables your recipient to identify who sent them a message, by allowing you to brand the message with a company name.

Who can be able to apply for a sender ID?

The service is accessible to only business organisations.

What is the process of applying for a sender ID?

Required documents

  • An authorization letter

If the sender ID is for a product or service, additional documents include:

  • Company certificate of incorporation

  • Trademark certificate

How long does it take to have the sender ID registered?

The application process takes between 2 to 14 working days.Β 

The Safaricom network accepts submissions on Mondays and Thursdays by midday, and the registration is done on Tuesdays and Fridays respectively.

The Airtel network accepts submissions on Wednesdays by midday, while registration takes place every Friday.

The ID will be made available to your account once it is ready for use.

Email us at info@mteja.io to find out how you can get your sender ID now.

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